Refund policy

At Mesa World, your satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, we are here to help.

Returns:

• You may return items within 10 days of delivery.
• Items must be  unused, unworn, unwashed, and in their original condition with tags attached.
• Returns that do not meet these conditions may not be accepted.

Refunds:

• Once we receive and inspect your return, we will notify you.
• If approved, your refund will be processed within 5–7 business days to your original payment method.
• Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective item).

Exchanges:

• We currently allow exchanges for size or color variations, subject to availability.
• If the requested item is unavailable, a refund will be issued.

Non-Returnable Items:

• Items purchased on final sale or clearance cannot be returned or refunded.
• Any product without original tags or showing signs of wear will not be accepted.

Shipping for Returns:

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service to ensure your return reaches us safely.

Contact Us:

For return or refund requests, please contact our support team at:

📧 sales@mesaworld.com
📞 +91-XXXXXXXXXX

We aim to make your shopping experience smooth, reliable, and worry-free.